If this tool displays an error, continue on with reinstall please. Then run this clean up tool and allow a reboot when prompted. Part 1: Please uninstall Malwarebytes' Anti-Malware via Add / Remove Programs in Control Panel. Thank you for choosing Malwarebytes' Anti-Malware as your malware security solution, my name is Michael Dickman and I'll be assisting you today. Malwarebytes for Windows will open once the installation completes successfully.Hello and welcome to the Malwarebytes consumer helpdesk. Save all your work and click OK when you are ready to reboot.Īfter the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. To uninstall all Malwarebytes Products, click the Clean button. Please attach the file in your next reply. To provide logs for review click the Gather Logs buttonĪ file named mbst-grab-results.zip will be saved to your Desktop
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